Fundamentals

Management Essentials

Taking your first step into managing people can feel both exciting and daunting at the same time. Really though, management is just about having conversations and with a little work, you can quickly build skills and confidence in your ability to get the best from your people.

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Set Compelling Goals

When we talk about goals we don’t mean the New Year resolutions you’ll never stick to or even the SMART objectives that most people know about (and don’t use). We mean the big, meaty, in-the-muscle goals that direct behaviour and get people leaping out of bed in the morning.

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Deliver Through Delegation

Delegation can be hard when it seems quicker to do it yourself or you fear you are losing control. But falling into this trap can mean you end up chasing your tail while your team becomes demotivated. Delegate well and you’re on your way to high performance.

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Give Great Feedback

‘Don’t do it like that, do it like this’ is not exactly a motivational way to change behaviour. By focusing on what’s not working, you run the risk of forgetting to reinforce what is, creating defensive reactions rather than growth mindsets. Time to turn feedback on its head.

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Coach Everyday

A prescriptive style can stifle creativity and empowerment. Coaching keeps responsibility with the individual, enabling them to generate and act upon their own solutions. And contrary to what you may think, it doesn’t have to take long out of your busy day.

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Spark Motivation

Whose job is it to motivate people at work? Yours? Theirs? The simple answer is it’s everyone’s. If you can create a motivational climate within which your team members find opportunities to have their intrinsic needs met, motivation will be high. We’ll show you how.

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Maximise One-To-Ones

One-to-Ones provide the chance for innovation, coaching, goal setting, career discussion, feedback and progress monitoring. As a manager, they are among the most important interactions you can have with your team members and it pays dividends to plan and lead them well.

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Performance Review

The performance review conversation is a great chance for managers and team members to look back on the past year, share feedback, set exciting new goals, and build stronger working relationships. To make the most of it, both sides should come prepared, communicate openly, and focus on aligning goals and growing professionally. Here's how.

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