Manage Tricky People

Water cooler conversations are often dominated by chat about tricky people in teams. It's fine to blow off steam but there's actually quite a lot you can do to manage such individuals. And it's worth knowing that while they might be difficult, they sometimes also bring a valuable uniqueness to a team.

You will:

Know how to spot narcissistic traits & needs, and understand how to get the best from people who love the glory
Understand the two types of perfectionism, and be able to channel the positive elements towards high performance
Be able to remain strong when faced with individuals with sociopathic tendencies, knowing how to stand up to these traits so they don’t impact you or your team
Recognise your own tricky idiocyncrasies and consider how you might be impacting others

See also…

Communicate with Candour

It's natural for most managers to want to be liked but if you focus too much on building friendly relationships with the people in your team, it can mean it's harder to be direct when the moment requires it. We'll show you how to get the best of both worlds.

Lead Difficult Conversations

Diluting the content of a difficult message to avoid discomfort serves no-one. Everyone wants to know where they stand, so if things are about to change, the results aren’t good or the feedback’s particularly hard hitting, you owe it to the people in your team to be up front and honest.

Exercise your EQ

Whilst there may be debate about whether EQ is a psychological construct or a collection of personality traits, it’s clear that being able to identify, understand and adapt to emotions is vital for managers trying to get the best from their people. It takes practise but the rewards are worth the effort.

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Call: 07908 611 458

Email: paul@themanagerhub.com